Going above and beyond: Vikramjit Multani
ICT Infrastructure Engineer, Vikramjit Multani, was on holiday in Amsterdam when he received a message from Northern Health staff needing assistance.
Vikramjit offered to help from his hotel but he didn’t have much time – he had a bus to catch in just over an hour for a trip around Holland.
He ran down to reception and requested he borrow a laptop. The only problem…it was in Dutch.
“It was interesting trying to figure out the laptop,” he laughs.
“I eventually got in and offered to stay on the phone and help while I was on the bus,” he tells us.
From the other side of the world, Vikramjit was able to remotely access our systems and work with the team back home to fix the ICT problem – which is why he recently won the award for ‘Above and Beyond’ in our first Quarterly Staff Recognition Awards.
He was nominated by both Northern Health Chief Information Officer, Bill O’Brien, and Mike Masilamani from Public Affairs.
“Vikramjit is a critical part of the ICT support services with unique skills and a fantastic work ethic. He is accountable, knowledgeable and most importantly, reliable,” Bill says.
“I can’t speak highly enough of Vikramjit and his willingness – along with the team in ICT – to readily help out when we’ve had problems with both the website and intranet, which Public Affairs manage,” says Mike .
On winning the award, Vikramjit says, “It feels great to be acknowledged for our efforts, and in fact the whole team.”
With a Master of Information Technology Systems and studies in Computer Networks, Vikramjit has worked at Northern Health for over a decade. His current role is to look after infrastructure systems available for use by clinicians.
As an Epping local, Vikramjit appreciates the efforts of Northern Health staff in providing trusted care to our community.
“Having my kids born at Northern Hospital Epping, I understand just how hard everyone tries to provide quality care,” he says.
“I have a passion for technology, and as technology is the backbone nowadays for patient care, I just love being part of a team trying hard to deliver their services effectively,” he adds.
Vikramjit says the best part about working at Northern Health is his colleagues and seeing people work together at different levels.
“I love working as part of a smart, hardworking infrastructure team, with positive energy and a can-do attitude in what can sometimes be a challenging environment.”
Sponsored by Maxxia and BankVic, our Quarterly Staff Recognition Awards have been designed to formally recognise outstanding contributions by our employees and celebrate staff excellence. Nominations for the next Quarterly Staff Recognition Awards will open December 2018.