I am pleased to share that Northern Health has released our 2018-19 Quality Account, which has been submitted to DHHS and published on our website.

Our Quality Account showcases many of the initiatives and collaborations we have undertaken in the past 12 months and highlights significant improvements in the quality of care and patient safety.

Northern Health’s Quality Account is developed to inform our patients and community about how quality and safety is monitored and improved throughout the health service. It highlights information about our services and changes we have made to improve care and patient outcomes, along with patient stories and data on important quality and safety indicators.

As an organisation, we have a strong focus on engaging with our community to understand their cultural and health care needs, and we should be proud of our efforts to improve the quality and safety of the care we provide.

I would like to thank Maree Glynn, Paula Murray and all the staff who assisted with and contributed to this report. I encourage you to read about our achievements in the 2018-19 Quality Account.

Annual Meeting and Open Access Board Meeting

On Thursday, 28 November, Northern Health will hold our Annual Meeting and Open Access Board Meeting from 12 pm.

During our Annual Meeting, the board and executive will present on financial and operational milestones and celebrate our successes over the past 12 months.

At our Open Access Board Meeting we will also formally launch our Reconciliation Action Plan, which will provide us with a framework to support the national reconciliation movement.  We will also discuss how we can better engage consumers in the care they receive.

I invite you to attend these meetings, please click here for more information and to RSVP.

Hope you have a good week ahead.

Siva Sivarajah

Chief Executive