It was a busy Friday last week for the Victorian Virtual Emergency Department (VVED) team, with the service featured on Sunrise, Channel 10 News and ABC Radio.

Dr Loren Sher, Clinical Director VVED and Hayley Gray, Nurse Unit Manager, were up bright and early to explain how the service works, and the plans for future expansion.

“We’ve developed a system where patients in our local community and Ambulance Victoria can register electronically, and this certainly is one of the solutions to ease pressure on the ED waiting rooms,” Dr Sher said.

Dr Sher ensured the community VVED is run by experienced nurses and doctors who can see the patient via video and asses the situation and next steps of care.

“Since the launch in October 2020, we’ve seen thousands of patients, and the team is currently seeing close to 300 patients a day,” she explained.

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