September 27, 2022

Big Idea: The Roadblock Challenge

What are the things that get in your way at work? What workarounds can we help remove? What can be done differently?

These are the questions the Transformation Unit is aiming to answer following the launch of the next Big Idea campaign – ‘The Roadblock Challenge’.

The COVID-19 pandemic has placed unprecedented demands on our workforce, both clinically and non-clinically, and has led to significant challenges. 

“Feedback from frontline staff has identified they love their patient facing work, yet it is the mundane things and workarounds they find annoying and complicated to navigate. We are going to tackle these roadblocks head on, to help solve some of these day to day issues,” explained Cassie Bramston, Project Manager – Transformation Unit (HRO).

The Roadblock Challenge will explore what can be done differently by asking our staff what the problems are.

We are looking to make the everyday problems visible so we can help find solutions to them. We plan to gather roadblocks or issues submitted on IdeaScale, and workshop solutions with the Executive and divisional leaders including Digital Health, Supply and People & Culture,” Cassie said.

“You don’t need to know how to fix the problem, but we want to know what those problems are! All submissions to The Roadblock Challenge are anonymous,” Cassie added.

Ideascale is open now, accessible via the Intranet or off campus using your Northern Health login.

Staff from the Transformation Unit plan to visit every location across every campus at Northern Health over the coming weeks.

“We will have tablets available and happy to talk to people about their issues and help upload your suggestions to Ideascale. If you have a specific time or date request you would like the team to attend, please contact,” Cassie said.

Featured image (left to right): Electra Ulrich, Senior Dietitian, who was instrumental in the idea for the Roadblock Challenge, with Cassie Bramston.