March 23, 2023

ISS wins Operations Performance Award

The Northern Health ISS Facility Services team was recently awarded the ISS Operations Performance Award at the 2022 Pacific Leadership Conference in the Northern Territory.

The team was recognised for its successful re-tender of their Northern Health contract, their agile response in all aspects of cleaning and food meeting high standards, establishing methodologies and work instructions to adopt consistency, and for implementing new initiatives in the workplace.

Saj Amerasinghe, ISS Key Account Manager, said the team should be very proud of the work they have done over the years.

“Winning a Pacific Award is always a great achievement, especially when you have to compete amongst the top ISS divisional contenders,” he said.

“This is a great recognition for our Northern Health contract and to all our staff. It also allows us to recognise and showcase the best of ISS and inspire the organisation by rewarding great behaviours, values and our culture.”

The 2022 Pacific Leadership Conference reflected on the OneISS journey – a strategy outlining a clear recovery path back to a healthy and profitable business – and to celebrate the many achievements of ISS.

“As the OneISS strategy has gathered momentum, we have made some clear progress by way of our diversity and inclusion journey. This was one very good reason why the conference was at Uluru – sharing four days of information on how to be a great leader in ISS, understanding our ambition and celebrating our purpose,” Mr Amerasinghe said.

“It’s also about understanding our OneISS strategy and how to execute, and of course, how to behave, to lead, and to build the culture we know will help us drive execution.”

Looking to the future, Saj says sustainability will be a key focus for ISS.

“We are working on waste analysis and a sustainability workshop where we prioritise and strategise projects which will deliver sustainable outcomes,” he said.

Michael Aghan, ISS Facility Services National General Manager, congratulated the Northern Health team.

“You all contributed to this award and should be very proud of the work you have done over the past year, and previous years in the trying environment,” he said.

ISS last week celebrated its seventh anniversary with Northern Health. Mr Amerasinghe thanked the more than 200 staff who provide cleaning, catering and hospitality services across the health service.

“A big thank you to everyone who has been there since day one, and to anyone who has joined along the way. It’s all about making sure the patient journey is as smooth as possible, and I look forward to many more years working closely with you all,” he said.

Featured image: Debra Bourne, Chief Operating Officer, Saj Amerasinghe, ISS Key Account Manager, and Greg Warman, Director Support Services.

2022 Pacific Leadership Conference in the Northern Territory.
Saj presented with the Operations Performance Award