Northern Health’s Accreditation Survey has been officially announced for 6 – 10 May 2024.

Accreditation is a formal process whereby an independent team of healthcare professionals assess the quality and safety of services provided against best practice standards. The Accreditation assessment will involve on-site visits by assessors who are independent of the health service. They look for evidence that each action in the Standards has been implemented.

Northern Hospital Epping, Broadmeadows Hospital, Kilmore District Hospital, Bundoora Centre and Craigieburn Centre will all be visited during this time. All transitioned mental health services will also be included in the survey, apart from the aged residential services, which will be surveyed under the Aged Care Standards by the Aged Care Commission.

Everyone has a role to play in ensuring the care given to patients, families and people visiting our organisation is the best it can be, and that we have the right culture where quality and safety is valued. Please make the surveyors feel welcome, and provide them with the answers or information they seek.

A timetable for the surveyors is currently being finalised, and will be shared as soon as it becomes available.

For more information, please visit the Intranet.