
People Matter Survey: Make every day a great day at Northern Health
The People Matter Survey is now live for staff to complete.
It is a safe and anonymous way for staff to have their say about what it’s like to work at Northern Health, what the organisation is doing well and what can be improved to ensure the health service is a place staff love to work at.
Staff are able to safely voice their opinion and concerns on what really matters to them relating to job satisfaction, career development, manager and leadership support, diversity and inclusion, work-related stress and much more.
Bianca Fazzari, People Experience Business Partner, People and Culture, said, “Northern Health is committed to making every day a great day at work, so that we can attract and retain exceptional staff who are aligned to our vision of a healthier community.”
“One of the ways we listen to our staff in order to make our workplace better is via our annual engagement survey – the People Matter Survey.”
“The survey is your chance to have your say about how you experience different aspects of our workplace. It enables you to share your valuable insights about what we do well and where we need to improve, in relation to things like job satisfaction, career development, manager and leadership support, diversity and inclusion, work-related stress, and lots more.”
“Staff participation in the survey is vital to ensure meaningful action is taken to continue to make our workplace better. The more responses we get, the more meaningful the results and actions will be. So, have your say to make every day a great day, working at Northern Health.”
Over the years, feedback from previous People Matter Surveys have resulted in several initiatives being implemented at Northern Health, including:
- Executive Safety Walks
- CEO Updates
- Improved People Management systems such as RosterOn
- Wellbeing initiatives such as:
- Fatigue Management Framework and Training
- Establishment of Psych Health & Wellbeing Sub-Committee
- Safety Culture Audit by EY Consultants
- Building our Zero Tolerance to Bullying approach
- Safer Care Victoria pilot program to support staff wellbeing
- Improved reward and recognition programs including Staff Recognition Awards, Service Awards and Employee Appreciation Day celebrations and offerings
- Improved corporate discounts including local retailer discounts, Perkbox, Wherefit, and Fitness Passport
- Digitised Annual Performance Appraisal Process
“Your feedback is really important to us so we can continue to build an organisation that you want to come to work in. Please have your say and help us create an organisation that we continue to love,” said Debra Bourne, Interim Chief Executive, Northern Health.
Northern Health is aiming for an organisation-wide completion rate of 40 percent. There are gift vouchers, proudly sponsored by Pacific Epping and Cadbury, to be won by the Directorate with the highest completion over 40 percent within set categories. Further information about the prizes and the survey can be found on the Intranet.
“The People Matter Survey is a really important way for us to get feedback from our teams about how to make our workplace safer and supportive for our staff,” said Jennifer Gilham, Divisional Director, Community Hospitals.
“Have your say, and together, we can make our workplace better,” said Odette Taylor, Director of Health Information Services
“Feedback makes us be better,” said David Clark, Nurse Unit Manager, Theatre.
The survey is independently facilitated by the Victorian Public Sector Commission. Staff participation in the survey enables us to benchmark our performance against other Victorian health services, track progress over time to strengthen a positive workplace culture, identify directorate/division/team unique strengths and build localised action plans to address areas of improvement, specific to your work groups.
The survey is open until Friday, 25 October. If you need technical help with the survey, please email people.matter@vpsc.vic.gov.au.