#WeAreNorthern

Meet Hung Lam, Business Manager.

Q: Let’s start with your coffee order.

My go-to is a latte with honey. I’ve found that honey is a really nice substitute for sugar, and I really enjoy the flavour it adds.

Q: Tell us about your journey at Northern Health

I started at Northern Health in June 2025 and have had many opportunities to grow both professionally and personally. I came from Deloitte, and after completing key milestones there – including a secondment to The Netherlands – I felt ready for the next chapter in my career.

Since joining, I’ve received generous support from my managers, Chloe and Jimmy, whose guidance has helped me transition smoothly into the health sector. I’ve also had the privilege of working with Belinda and her team within the Division of Mental Health, and every day I feel proud of the work they do.

My experience at Northern Health so far has been incredibly positive, and I’ve met so many passionate and dedicated people. I’m really grateful to be part of an organisation that makes such a meaningful impact and to be surrounded by people who are so passionate about helping others.

Q: Tell us about your role as Business Manager – what does it entail?

When I explain my role to people outside of finance, I usually say: “I go out and talk to people to see if they have a problem or a new idea I can help with financially – then I go back and work on Excel to make it happen.” I like to think of it as a bit of financial magic.

On a more serious note – day to day, I support Belinda and the Division of Mental Health in achieving their operational goals by helping them navigate the financial landscape and to make informed decisions.

Q: What does an ideal weekend look like for you?

My ideal weekend would be a road trip away from Melbourne to somewhere peaceful. In summer, that’s by the beach swimming; in winter, it’s a cosy cabin playing board games with friends. Good food is a must either way. I also love stargazing, so if the skies are clear, you’ll probably find me outside looking up.

Q: Favourite travel destination, and why?

The best place I’ve been to is the Azores. I first came across it through a Facebook reel and decided to visit for an adventure. It’s a stunning group of islands with dramatic landscapes, amazing food, and incredibly kind and welcoming people.

Fun fact: I love gin. On the main island, São Miguel Island, there’s a place called The Gin Library that has the largest gin collection in the world. You can’t buy their bottles – only trade for one they don’t already have. It was such a unique experience.

Q: What is something most people would be surprised to know about you?

I’m an accountant by trade and generally quite risk-averse – but that completely changes when I’m on holiday. I’ve swum with sharks and manta rays, hiked volcanoes, and I’m planning to get my scuba licence in Bali later this year. This is all in preparation for my goal of visiting Palau next year!